Sıkça Sorulan Sorular
Sıkça sorulan soruların cevaplarını bu sayfada bulabilirsiniz.
Orders & Payment
What are the payment methods?
We accept credit cards, bank transfers, and cash on delivery. All payments are secured by trusted payment systems.
What should I do if I have a payment issue?
If you encounter an error during payment, try a different payment method or contact our customer service for assistance.
How can I place an order?
To place an order, add the desired item to your cart, proceed to checkout, and fill in the necessary details. Once your order is confirmed, you will receive a confirmation email.
How can I cancel my order?
To cancel your order, contact us through our contact page or email our customer service. If your order has not been shipped, cancellation is possible.
Shipping & Delivery
How much are the shipping fees?
Shipping fees vary based on your order total and delivery address. You can view the shipping cost at checkout.
When will my order be shipped?
Orders are typically shipped within 1-3 business days. During promotional periods, this time may be extended.
Which shipping companies do you work with?
We work with reliable shipping companies. The shipping company is specified during the order process.
Do you ship internationally?
Yes, we offer international shipping to selected countries. Contact us for details on supported countries and shipping fees.
Products & Sizing
What fabrics are used in your shirts?
Our shirts are made from high-quality cotton, linen, and polyester blends. You can find detailed fabric information in the product descriptions.
What size is right for me?
Check our size chart or contact customer service for assistance in selecting the right size.
Returns & Exchanges
I want to return a product, what should I do?
You can return the product within 14 days of delivery, provided it is unused and has its original tags. Contact our customer service for the return process.
Can I exchange an item?
Yes, you can exchange unused items for a different size or model. Contact our customer service for detailed information.
Care & Washing Instructions
How should the shirts be washed?
For longevity, we recommend washing at 30°C on a gentle cycle and avoiding bleach.
What should I consider when ironing?
Iron at low temperatures. For best results, iron while slightly damp.
Contact & Support
How can I contact you?
You can reach us via email, phone, or our contact page.
What are your support team’s working hours?
Our customer service is available on weekdays from 9:00 AM to 6:00 PM.
Orders & Payment
Find answers about the ordering process, payment methods, and transactions here.
What are the payment methods?
We accept credit cards, bank transfers, and cash on delivery. All payments are secured by trusted payment systems.
What should I do if I have a payment issue?
If you encounter an error during payment, try a different payment method or contact our customer service for assistance.
How can I place an order?
To place an order, add the desired item to your cart, proceed to checkout, and fill in the necessary details. Once your order is confirmed, you will receive a confirmation email.
How can I cancel my order?
To cancel your order, contact us through our contact page or email our customer service. If your order has not been shipped, cancellation is possible.
Shipping & Delivery
Find information on when and how your order will be delivered.
How much are the shipping fees?
Shipping fees vary based on your order total and delivery address. You can view the shipping cost at checkout.
When will my order be shipped?
Orders are typically shipped within 1-3 business days. During promotional periods, this time may be extended.
Which shipping companies do you work with?
We work with reliable shipping companies. The shipping company is specified during the order process.
Do you ship internationally?
Yes, we offer international shipping to selected countries. Contact us for details on supported countries and shipping fees.
Products & Sizing
Get all the details about shirt fabrics, sizing, and product specifications here!
What fabrics are used in your shirts?
Our shirts are made from high-quality cotton, linen, and polyester blends. You can find detailed fabric information in the product descriptions.
What size is right for me?
Check our size chart or contact customer service for assistance in selecting the right size.
Returns & Exchanges
Find information about return and exchange processes for your order here.
I want to return a product, what should I do?
You can return the product within 14 days of delivery, provided it is unused and has its original tags. Contact our customer service for the return process.
Can I exchange an item?
Yes, you can exchange unused items for a different size or model. Contact our customer service for detailed information.
Care & Washing Instructions
Discover washing, ironing, and care tips to keep your shirts in perfect condition.
How should the shirts be washed?
For longevity, we recommend washing at 30°C on a gentle cycle and avoiding bleach.
What should I consider when ironing?
Iron at low temperatures. For best results, iron while slightly damp.
Contact & Support
Find all the information you need to contact us, get support, or leave feedback!
How can I contact you?
You can reach us via email, phone, or our contact page.
What are your support team’s working hours?
Our customer service is available on weekdays from 9:00 AM to 6:00 PM.
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